Privacy Policy
The information contained in and accessed on this website is general, is not intended to serve as advice, and is not a final or conclusive indication of approved or final plans. No warranty is given in relation to the accuracy or reliability of any information. Users should not act or fail to act on the basis of information contained herein.
About this Privacy Policy
One Burleigh Pty Ltd and its associated entities are committed to respecting your privacy and protecting your personal information. We are bound by the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles outlined in the Act. This policy applies to all interactions with us, whether in person, by telephone, email, correspondence, or through our website(s).
The text and images used in this website are for illustration and marketing purposes whilst development approval is pending.
Please contact our office for further information and/or consult our purchasing contract for specific details regarding the project and the lots the subject of the project. We take no responsibility for any loss suffered by any party as a result of relying solely upon the information contained on this website.
Collection of Personal Information
When you interact with us, we collect personal information to provide our services. We only collect information that is reasonably necessary for, or directly related to, the services we offer or the functions we perform.
The types of personal information we typically collect include, but are not limited to:
• Name
• Date of birth
• Residential address
• Postal address
• Email address
• Home, work, and mobile telephone numbers
• Occupation and business address
• Details of your spouse, de facto partner, and dependent children
• Marketing preferences
• Any other information deemed necessary
We generally do not request sensitive information. However, there may be instances where the information you provide reveals sensitive details. For example:
• Requesting a property with specific features, such as wheelchair ramps, may disclose health information.
• Providing details of your spouse or de facto partner may reveal sensitive information about your sexual preferences.
We will only collect sensitive information if:
• It is necessary for one of the services we provide or functions we perform; and
• You consent to the collection; or
• We are required or authorised by law to collect the information.
Where reasonable and practicable, we will collect personal information directly from you, whether through forms, in person, or via telephone, email, correspondence, or our website(s). At times, we may also collect personal information from third parties or publicly available sources, such as credit reporting agencies, your legal advisor, or business advisor.
Use and Disclosure of Personal Information
Personal information collected by us is generally used for the following purposes:
• Responding to inquiries
• Assisting in the purchase of a property
• Recording or accessing information at the Titles Registry Office or other government agencies
• Client and business relationship management
• Marketing products and services to you
To achieve these purposes, we may disclose your personal information to:
• Our financiers, if you are a buyer
• Your legal advisor(s)
• Your financial institution and/or financial/business advisor
• Insurance providers and brokers
• Tradespeople engaged to repair or maintain a property after purchase
• The Titles Registry Office or other government agencies
• Real estate peak bodies and websites
• Law enforcement authorities, if necessary
We will only use and disclose personal information for the primary purpose for which it was collected or for purposes directly related to our functions or activities. We will not disclose your personal information to third parties unless:
• You have provided consent
• It is reasonably expected, or you have been informed, that such information is typically shared with those entities
• It is required or authorised by law
• It is necessary for enforcement-related activities conducted by a relevant authority (e.g., police, ASIC, Immigration Department)
We will take reasonable measures to ensure that your personal information remains confidential.
In the course of providing services, it may be necessary to enter your personal information into forms generation software and real estate websites. Depending on the terms of use of such platforms, third parties may acquire rights to use or disclose the information entered. The collection and use of personal information by third parties may be subject to their privacy policies or the laws of other jurisdictions.
Your Privacy on the Internet
We are committed to protecting the information you provide via our website(s) or online.
Cookies, small text files stored on your device when you visit a website, are used to collect information, such as the number of visitors to our site, customer demographics, and user behavior on our site. This helps us improve the relevance of our site(s) to your interests and enhance the customer experience.
Our site may include links to external websites. These sites are not subject to our privacy standards, policies, and procedures. We recommend reviewing the privacy policies of those websites directly.
We also provide social media sharing buttons on our site for platforms like Facebook, Instagram, LinkedIn, and Twitter. These social media sites may set cookies that are subject to their respective privacy and cookies policies. The privacy implications will depend on your chosen settings on these platforms.
If you wish to remove cookies from your device or prevent further cookies from being placed, you can do so at any time. You may also opt out of tracking from Google Analytics through Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.
Marketing Our Products and Services
We may use or disclose your personal information to inform you about products and services that may interest you. If you prefer not to receive marketing communications, you can contact us at any time to opt out.
Security
Your personal information may be stored in hard copy or electronic form. We are committed to safeguarding your information. Measures we take include:
• Requiring employees and contractors to sign confidentiality agreements
• Secure storage of hard copy documents (e.g., locked filing cabinets)
• Implementing security measures for our computer systems
• Providing discreet environments for confidential discussions
• Controlling access to our offices
We will review and update our security measures periodically. Additionally, we will review the personal and sensitive information we hold to ensure that information no longer needed for its original purpose is destroyed or de-identified.
Contacting Us
You may contact us via mail, email, or telephone as follows:
Complaints
If you believe we have breached the Australian Privacy Principles, you are entitled to lodge a complaint with us. If you feel we have not adequately addressed your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at the following details:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
SYDNEY NSW 2001
enquiries@oaic.gov.au
1300 363 992